Frequently Asked Questions

Everything you need to know about your next favorite pair of denim.

How do I find my perfect fit?

We provide a comprehensive size guide on every product page. If you are between sizes, we generally recommend sizing up for our 100% cotton denim and staying true to size for our stretch collections.

What is your return policy?

We offer a 30-day return window for all unworn items with original tags attached. Please note that final sale items are not eligible for return or exchange.

When will my order ship?

Orders are typically processed within 1-2 business days. Once shipped, standard delivery takes 3-5 business days, and you will receive a tracking number via email.

Do you offer international shipping?

Yes, Billie Jeans ships worldwide. International shipping rates and delivery timelines are calculated at checkout based on your specific location.

How should I care for my Billie Jeans?

To preserve the color and fabric integrity, we recommend washing your jeans inside out in cold water and hanging them to dry. Avoid high heat to prevent shrinkage.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Afterpay.