Returns & Exchanges

At Billie Jeans, we want you to love your denim; if your fit isn't perfect, you can return or exchange any unworn items within 30 days of delivery. All items must be returned in their original condition with tags attached to be eligible for a full refund.

1

Initiate Your Return

Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.

2

Print Your Label

Download and print the prepaid shipping label provided at the end of the return process and secure it to your package.

3

Pack and Ship

Place your items in the original mailer or a sturdy box, ensuring all original tags are included, and drop it off at any authorized carrier location.

4

Receive Your Refund

Once our warehouse inspects your return, we will process your refund or exchange within 5-7 business days to your original payment method.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing